Refund policy

🌸 Sweet Amber’s Return & Refund Policy

At Sweet Amber’s, each soap is handcrafted with love and care. Because of the personal nature of bath and body products, all sales are final and we cannot accept returns once items have been opened or used.

However, your satisfaction means the world to us! 💛 If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at [your email/contact form]. Be sure to include your order number and a photo of the issue so we can make it right.

Depending on the situation, we may:

• Send a replacement item

• Issue a store credit

• Provide a refund to your original payment method

Please note:

• Shipping costs are non-refundable.

• Expedited or special shipping requests are non-refundable.

• Custom or personalized soap orders are final sale and cannot be refunded unless damaged in transit.

We’re committed to making sure every order brings joy to your daily routine. Thank you for supporting this veteran-owned small business.